Website maintenance is an important part of managing your website.
We believe in developing seamless experience across different devices, we ensure to give our customers everything to engage their users on any device they are working on.
Having a website that is out of date is just as bad as having no website at all, so it's important to make sure that you try to keep your website's content up-to-date. Our website maintenance service provides you with easy, cost effective solutions.
Please see the table below for detailed information about website maintenance discounts.
| Hours of work* | Hourly Rate** | Effective discount |
| Less than ten hours | € 50.00 | No discount |
| Ten or more hours | € 45.00 | 10% discount |
| Twenty or more hours | € 40.00 | 20% discount |
*performed on your website(s) in a calendar month | ||
You may also want to read about our Service Level Agreement and after hours service.
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Feel free to contact us if you have any questions.
Network Gate Compute SLA Exclusions
The Service Commitment does not apply to any unavailability, suspension or termination of the Included Products and Services , or any other performance issues affecting the Included Products and Services: (i) that result from a suspension described in Section 6.1 of the Network Gate SLA Agreement; (ii) caused by factors outside of our reasonable control, including any force majeure event or Internet access or related problems beyond the demarcation point of the Included Products and Services; (iii) that result from any actions or inactions of you or any third party, including failure to acknowledge a recovery volume; (iv) that result from your equipment, software or other technology and/or third party equipment, software or other technology (other than third party equipment within our direct control); (v) that result from failures of individual instances or volumes not attributable to Region Unavailability; (vi) that result from any maintenance as provided for pursuant to the Network Gate Agreement; or (vii) arising from our suspension and termination of your right to use the Included Products and Services in accordance with the Network Gate Agreement (collectively, the “Network Gate Compute SLA Exclusions”). If availability is impacted by factors other than those used in our Monthly Uptime Percentage calculation, then we may issue a Service Credit considering such factors at our discretion.
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